An Education Provider
A private education provider offering professional development courses to working professionals across Australia and New Zealand.
Problem Statement
The client needed to transition from in-person classes to a hybrid model with online courses, live sessions, progress tracking, and certification management for 10,000+ students.
COVID restrictions forced rapid digitization, but existing tools were fragmented and couldn't scale. Manual certification processes created a 2-week backlog.
Goals & Objectives
- Support 10,000+ concurrent learners
- Enable live and recorded course delivery
- Automate certification process
- Provide comprehensive learning analytics
- Create mobile learning experience
- Integrate with third-party assessment tools
Our Approach
How we planned and executed the solution
LMS Requirements Analysis
Scalability Planning
User-Centric Design
Content Strategy
What We Delivered
A comprehensive learning management system designed for scale, engagement, and measurable outcomes.
Core Features
- Video course hosting with adaptive streaming
- Live webinar integration with recording
- Interactive quizzes and assessments
- Progress tracking and analytics
- Automated certification with PDF generation
- Discussion forums and peer learning
- Mobile apps for offline learning
- Payment integration with installment plans
Technologies Used
Implementation Phases
Total project duration: 5 months
Core LMS
6 weeksUser management, course structure, and content delivery
Video Platform
4 weeksVideo hosting, encoding, and adaptive streaming
Assessment Engine
3 weeksQuizzes, assignments, and grading system
Mobile Apps
4 weeksiOS and Android apps with offline support
Launch & Training
2 weeksInstructor training and student onboarding
Challenges & Solutions
Real challenges we faced and how we solved them
Challenge
Video streaming costs
Solution
Implemented smart caching and quality optimization to reduce CDN costs by 60%
Challenge
Diverse learner tech skills
Solution
Created comprehensive onboarding tutorials and simplified interface
Challenge
Assessment integrity
Solution
Implemented proctoring integration and plagiarism detection
The Impact
Measurable outcomes that made a real difference
Project Summary
The client has become a leading online education provider in the professional development space, with students from 12 countries and course completion rates far exceeding industry averages.
Key Takeaways
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